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FreedBox

Description:
FreedBox is how you interact with our applications. The reason we decided to sell our own device, rather than sell the software as a standalone product, is reflective of our philosophy. We don't want to hand you a piece of technology and say, "Thanks for the cash. Good luck!" We want to be able to walk in and setup your system in minutes. We want to be able to replace a defective FreedBox and have you up and running by the next day at the latest. The only way we could do that was to sell our own device bundled with our software.
Need more information than the details below? Contact us.

Details: Touchscreen:

Keyboard and mice belong in an office, not on your restaurant counters. There's no need to have those items cluttering up your counter space. Our software applications are designed to work with a touchscreen.

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Wireless Network:

One of the scariest things for non-techies is a network. With all the cables running everywhere and talk of routers/switches, even computer savvy people feel a bit out of their league. Not to mention once the hardware is plugged in, you've still got to setup your machines to see each other on the network so they can communicate.

Our solution is to take away the wires and the complications. Since you purchase the FreedBoxes from us, we have the ability to set up the network for you. Therefore, the only networking you have to do is with your customers.

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No Hassle Setup:

We at FreedSystems believe that ease of use is the most important thing we can provide. Therefore, we eliminated the most complex part about a new purchase, the setup hassle. Just how easy is our set-up? Take a look for yourself:
  1. Unpack the FreedBox
  2. Plug the power cord in
  3. Push the power button
  4. Wait for the machine to start up
  5. Start using the application
  6. Smile, because your done
Repeat the above for each FreedBox on your network. Where are the other steps? Okay, we admit it. There is another setup process if you have a more than one FreedBox. To set up the network, you need to do the following:
  1. Unpack the wireless hub
  2. Plug the power cord in
  3. Smile, because your done
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Free Delivery and On-Site Installation:

With the setup process being so simple, a lot of companies would send the product out and feel confident the customer could set it up with no further assistance. We think the opposite. "If the setup is so simple, why don't we do it ourselves?" There are many benefits to delivering and installing the FreedBoxes ourselves:
  • We ensure that the products aren't damaged during the delivery
  • We swap out faulty equipment on the spot
  • We show your employees how simple the system is
  • We hang out to make sure things run smoothly
  • We get to see our product in action
  • (Most importantly) We get to enjoy a meal at your restaurant
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Phone Support/Next Day Replacement:

We make our products simple and easy to use. If for some reason you have questions or a FreedBox is not acting normal, feel free to call our tech support toll-free. (The number will be posted as we near our launch date. Beta users are asked to call their sales rep for the tech support number) If we can't resolve your situation over the phone, we guarantee a replacement FreedBox will be up and running in your restaurant before end of business the following day.

If it turns out to be equipment failure, you keep the replacement FreedBox free of charge. If one of your wait staff smashes your FreedBox instead of smashing a customer's face in, then you'll have to pay for the replacement box. Each replacement will be judged on a case-by-case basis. We're considering offering "No Questions Asked" insurance. Which means, we'll replace the box for free every time, no questions asked. If that's something you'd be interested in, drop us an email at insurance@FreedSystems.com and let us know. We haven't finalized a price for the insurance, since we need to gauge interest first.

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